NEW GENERALS PRODUCTS ARE DESIGNED AND PRODUCED TO KEEP SEVERAL GENERATIONS. ONE OF THE BENEFITS OF USING ORGANIC COTTON IS THAT THE FIBERS ARE LONGER AND THEREFORE THE PRODUCT IS MUCH MORE DURABLE THAN CONVENTIONAL COTTON.

Make it last

Make it last

All New Generals products are made in a very high quality and are designed and produced to last a long time and be used for several generations. Therefore, you can return your used New Generals clothing, no matter when and where it was purchased. When we receive the item, we make sure to make it ready for resale if possible. This means we wash and repair the product, or turn it into something else. If the product cannot be used, we will make sure that it is passed on to textile recycling.

As a thank you for helping us to re-recycle New Generals products, we send a discount code of 20% that you can use in our webshop or in our store in Copenhagen.

Here's how you do it
1. COMPLETE THE FORM
2. SEND THE CLOTHES TO US
3. WE SEND YOU A 20% DISCOUNT CODE BY EMAIL

The clothes must be sent to:
New Generals
Vesterbrogade 206
1800 Frederiksberg
shop@newgenerals.com

You can also choose to hand it in in person at the store and redeem your discount immediately.

Conditions

It is important that you fill out the form before sending so we know the package is on its way. You have to pay the freight yourself. When we receive the submitted New Generals products, we will send you a 20% discount code to the webshop at newgenerals.com. Please note that it can take up to 2 days after we receive the package before you receive your code. The discount code can be used once and cannot be combined with other discount codes or offers. The discount code automatically expires 3 months after you have received it by email.

You return the products at your own risk and New Generals is not responsible for whether the product arrives. We therefore recommend that you send the package with a tracking number.